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Microsoft Sam fails at Tech Support
When Microsoft Sam failed at programming, he gets hired as a Tech Support worker! Let the failure ensue!
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Call Centre IT Support Scam Prank Phone Call
In which I take a scam call from “Roger Williamson” and slowly irritate him. Roger hopes to part me from my money. I hope to get him to put the phone down. With the IT support scam, criminals try to obtain money from you by deception. Their method is to make an unsolicited phone call to your home, tell you that your computer has infections, show you “evidence”, then con you into paying for software support that you don’t need. The scammers plan for their call to follow this sequence of events: 1. They phone you, identify themselves with a fake name, and state that they work for an IT support company. In some instances they claim to work for Microsoft. 2. They claim that their company has detected “major infections”, “viruses” or bugs on your computer. This is a lie because there is no way they can tell what is on your computer. 3. They ask you to call up the Management Console or Event Viewer on Windows. 4. You will probably see some errors on the Event Viewer. Generally these are nothing to worry about — they are automatically created if Windows fails to run one of its components at startup, or you have a browser crash or something. 5. They claim that these errors are caused by the major infections/viruses/bugs. This is a lie. 6. They may explain that the software maintenance/support contract/warranty that was supplied with your Windows has expired, so you have to renew it with them. Of course you have never heard of this contract because it never existed. 7. They …
Web Soup: Liar Card: Customer Support Call
Unless the folks at Liar Card Industries are lying, the Liar Card works! Unless that’s a lie, in which case your head might explode.
Tech Support for Mom
nails on a chalk board.
Mr Rogers calls Microsoft Tech support
Mr Rogers calls Microsoft Tech support trying to get help with “The game called soccer” and gets a little sidetracked
UP Online Support Services Management
Support Cases are not isolated islands, they happen in business context, UP Support Services shows you the large picture. UP Support Services is completely integrated with all other parts of UP Online Business Management System. Each support case can be linked to it documents, related project tasks, human resources and other customer activities. Support teams become more productive when they exactly know the environment that they support. UP Support Services maintains a full description of the customer environment, categorizing it to systems, products and parts, and linking these categorizations to the maintenance contracts and SLAs. Teams that use UP Support Service save a lot of time wasted in finding the right information from emails and faxes, and spend more time on effective high quality service and self development. Never miss a contract renewal date. Moreover, UP Support Services notifies support staff if the reported issue is not covered by an active maintenance contract, and suggests that such issues can be handled on time and material basis.
AGK Episode 2: Angry German Kid calls tech support
Angry German Kid has a problem with his computer, so he tries to call tech support.
Dell Customer Support Hell
Trying to get my daughter’s Dell M1210 fixed. The motherboard failed due to the nVidia GPU defective chip. Dell gives me the run around. The computer is less that two years old.
Project: Rant – RANT 002: Automated Support Lines
This guy really hates talking to a computer! Actor: Roderick Peterson (also one of our theme composers: www.roderickpeterson.com)
I am back! Chinaman annoys Xbox Support!
The Chinaman annoys the hell out of Mel @ XBOX support. More new videos soon!